Technology and Well-being in the World of Work – RDW 2019 Plenary Session



so as the video shows the various changes we're facing today technology for example is not only affecting what we do what jobs we have the different tasks we do and the pace we do it where we do our jobs so it's really dictating how we are looking for jobs how we are being skilled for new jobs and how that's affecting our well-being whatever well-being means in today's world so I'll start off with a question to you dr. bull Schulte as we heard we don't know her go to work and have my job all our lives there's a hole which multiplies continuum we're exposed to risks a month two different hazards in another and the exposure is have a long-term effect that may affect us upon retirement and other what does that mean to us today what is the difference in these different jobs that lives continue and how could we look at them and try to address these issues that we're facing well thank you man thank all of you for being here it's a real stimulating meeting I'm delighted to be here I would like to note that what I say occupational safety now we are going to see a situation where throughout one's working life a person will have many jobs maybe impossible career is what is going to be the result of that for one thing there will be many times when people are not working there will be many times when people are concerned about whether they will be still working the precarity there will be many times when people are working at less than their full capabilities they may be underemployed these are areas that we need to start to think about clearly in my area of occupational safety and health we historically thought of individual jobs in neutral hazards now I believe it's time to think about the whole working life continuum and so how a person progresses through their what kinds of health effects and stresses they pick up in one job that they carry to the next job what happens when they're not working we know that there's a strong literature on the health effects of unemployment we've also seen a growing literature on the health effects of other employment which are similar in some ways to one we know that the kind of anxiety that arises from precarious work can be linked to many kinds of psychosocial and physical health effects and so it's time before the work community and particularly the occupation will say community to think about this working life continue so how do we do that what we need we need some sort of way to gauge all that or to put our arms around that we need some sort of overarching kind of constant and or concept and maybe the concept of well-being is the one that we can use we all talk about well-being it's used as a conjunctive and everybody's you've heard it already in this movie health and well-being good life and well-being whatever but what does it mean there are many definitions will be in different fields and different literature's there are different ways to measure well me but we have not operationalized it for long lasting and in many cases we've not operationalized it for research we need standardized metrics to address how we're going to use well-being if we're going to think about evolving world of work we need to be able to somehow measure that we need to then fine what are these threats – L mean what are the promoters – well-being and then what kinds of policies that we could develop that would help us to alter the threats and increase the promoters so with that thank you Paul we'll come back to the area of well-being little bit but maybe I'd turn to marine – tell us more about one of the biggest issues that we face today the world of work which is meant to the Health Network and what are reading the antecedents – poor will be at work informative health what are the real stress factors that we face today very expensive liza and in our various daily working plans however you know your research explain to us the various every reward models resource demand and as how they applied with a changing world of work has anything really changed or are we just seeing the surfacing of issues that already existed but are just exacerbated by my various aspects thank you so my background is in organizational psychology and I like to say that I don't think the discipline of psychology can resolve the issue of workplace stress that's basically one it's mental health at work so we definitely have evidence that working conditions and work quality is related to the psychological health and well-being of workers but we need to go beyond that to look at how work is organized and then we need to go even further it's really stretching the limits of my brain and understanding on society and this is why I wish I was a sociologist or political scientists or something else but you know I think that there are big problems in the world of work which are not related to technology which may be exacerbated by technology which is the conflict between the employer and worker so we're talking about the conflict between capital and labor and that conflict is not going to go away and as to me it's what is really going to be a threat to worker health well-being so there's there's evidence already I think that we can't really trust management all the time to do the right thing for Humanity so we know that other centers the 1% of the world's people you know half the world's wealth we know that CEOs in the UK by the 4th of January the average income of everybody else and that you can they earn about 133 times the national average salary in Australia the Prime Minister is owning five hundred thousand dollars a year the the Vice Chancellors of Australian universities are adding 1.5 billion years in you it's it's really outrageous you know if you don't watch what's going on are better there is also such as constantly flowing out there and one of the things about work stresses about do you have enough resources to do the job and there's you know is threat to the public secretary because their health care sector for example you know there aren't enough resources to do that that's because a lot of their business is going to the top in society so now then yesterday we saw the great keynote speech we saw wage is going like this and GDP and productivity going like this so the workers in society are not getting a fair go at having access to that that resource and then the other thing is is that in the OECD countries in the last 30 years corporate tax has been reduced from 45% to around about 20 percent so this just all means that there's resources in the system for Social Security for decent work in the public sector and at the decent work for the average person so maybe I'll just leave it to them we'll come back thanks for the way you're speaking you're so the suggesting a totally new economy not based on race or productivity but maybe we'll come back to that in a moment to your views what the world will be like with no wages maybe like it was 200 years ago when that concept that model didn't exist I mean maybe I can come to you we heard a bit about well-being and the concept of well-being being larger than the health service in 2010 to health but also probably economic social spiritual well-being and how that leads to work identity and satisfaction what would you say is really makes being flourish what are the key constructs and foundations for having that concept the division of labor between humans and machines and when I say there is not labor I don't mean that this is something naturally divided usually that there's a natural division of labor between humans and machines humans are good at some things machines are good at some other sakes and that's where the law is that couldn't be further from Jews that is not how things to use this people usually use you know to draw this mind suppose they say the dangerous the 13 and the dog who are opposed to machines and human beings are going to do the fun and creative work so I'm afraid that is because they in the north you know in terms of you know violence sexually explicit material and so on many of these people that according through very well-documented the council end up basically with depression the turnout these jobs are very fast and you have similar caseload open or normally do not think of private spaces you know those that are used for warfare because think of them as as workers but they're workers and we have a say is he the similar situation with drone pilots because they're also they have to just process these images sound all the thousands of hours of images that are basically collected by drones to basically to monitor the situation on the ground and this human beings have to go through these videos moderating the content and finally but the basically dangerous but that you're means with them as opposed to men who drive the safety of the night have seen this reports from The Guardian about the Tesla factory but the rate of work related incidents at Tesla in Fremont California is at the heart of Silicon Valley was higher than industry average tell about two years ago the Guardian reported this they went to Hamas and they said well startup we have to you know we have to basically work hard to make this work but that mostly investors he gives a very different story so these are examples to me of how the lines between between humans and machines reading or not naturally easily spent thank you that's quite clear the examples are quite helpful to situate the problems were facing maybe I turn to you when he had to give us some examples from Latin America I know that there's been some research on the dread of tenha working and working in digital platforms how has that changed the employment relationship and how has that changed the never no social protection and access to care in some workers I mean just to know that these are again issues that have been around but you know like piecemeal work which is involved with from different workspaces that's how do you see that it is a medium Oprah co-workers are teleworking nearly 2 million in Mexico and Argentina 500 cells in children around 20,000 in Colombia Costa Rica if we think about the situation related to be it a platform workers that in American Reunion are thinking about your Latin America number of simple tiny strips were way with Rio de Janeiro in Brazil making Mexico City ins now Paulo in the cities with the most number of strips it is estimated to have 500,000 yoga drivers a Brazil 100,000 in Chile between two and three thousand new drivers in Argentina each week so this this can shows their importance of discussing these issues for the region I think that based on your question how these new forms of work and modified working conditions are conditions I think that in terms of working conditions the main the main result is the relocation of the work space we no longer have be much of the enterprise as a place that can be controlled or secured instead of that serene they they workspace is translated to workers home in case of terror workers go to the street for example in the case of human drivers okay in terms of employment conditions of course if we as fast as we all know have been discussed here the labor relation is clear for example in the case of city workers we in fact have cases of defendant workers and also independent workers vodka she did a blood from marina in a diner more disadvantaged position and waste is because on because in that case it happens an agreement misclassifications right are they employees are technical workers very important issue is that this platform click to be software providers and now employers they claim to be server providers but even the they they they don't even say that and they are transport service providers so in base under research Academy they are employers these new forms of work associated with technologies lead us to new contractor firms that can be defined as not not that flexible a typical contingent temporary and precarious where the implications that this has in terms of help of us as marina and another colleagues here an important effect on psychosocial they also have an important issue regarding access into health care and based on a study we company in America Africa and Asia we concluded that informal workers tend to have a functional conception of Health and it is associated with the availability to work that something basically that if study that is one major conclusion this makes them postpone as much as they can they seek for health and they tend to be they feel that they don't have the right to get sick so they usually keep on working even if they present a ominous one this when the spirits overcome other barriers are presented to contact the system right those verses are associated with the opportunity because of losing time of work because are sometimes they are they pain of course their social security makes them postpone for here because sometimes they have to pay for that attention so knowledge allowed us to practice work and and sometimes have about this protections but has created jobs and we come back to this dilemma of you know is more happy earth are some you know what trade-offs do we need to actually have something to do do we really need to work and then we we've discussed questions of the universe income for everyone and what that means for your ambition at work life the various sectors and occupations that we face today but before I get to that I think it was interesting this is the IO hundred centenary and it's quite a special year that were celebrating and we had a recent declaration that came out of our International Labour conference and that declaration states that safety safe and healthy working conditions are fundamental to decent work my question is what does that mean how can I be fundamental to decent work if today decent work has so many dimensions that we don't seem to control and activities of work don't seem to be under anyone's control to take responsibility and accountability of preventing the manager so my question to you Paulo as an occupational safety and health experts how do you see the field of health and safety be fool thing to a start of a workplace that no longer looks like workplace to answer to a place where medical assistants may not be relevant or applicable to answer to a place where everywhere we are we are working who is protecting who is assessing those raises be there could not make me they psychosocial chemical biological in our hands on airplanes in public workspaces how is this field going to evolve for safety not to me remain fundamental the discipline that's a great question and you answered it and you're asking them in the sense that if occupational safety and health is going to make a difference and have an impact on all these changes that it has to expand its focus and it has to have a whole new procedure of bringing together different disciplines that are part about the patient safety health and once they're armed to allow for starting to address all these kinds of changes that we're going to see and we're starting to see in the world of work now there's a debate where to realize a lot of and so this first of all we talk about work as if it's a home genius activity when we know it isn't we know that some work is changing rapidly somewhere was still being the same people still make me just exposed to silica and asbestos in 10 20 years but other people may be suffering from stress from they were getting off their computer we're going to see a heterogeneous nature of work and we need to have solutions that are heterogeneous in their impact we also know that we're seeing a a diverse set of opinions in the literature about the impact of technology there is one part of the literature that says that the end of work is near and that then poses a lot of questions real internet people will be replaced by robots but robots don't go to restaurants robots don't buy cars so how are we going to have economic transactions in the marketplace there's another position in the literature that says every time there has been technological change new abundance has come with new types of jobs and so right now there's there's to pay to go no we do know regardless of which position will happen as technologic change comes in hundreds of millions of workers will be displaced at least in the short run if not long term they the begins he company has debates 400 billion 400 million people locally globally will be displaced though it was workers may many of them may get new jaws but they will need new training they will need re-skilling they will need to understand how to be flexible and nimble within the world of work we don't have that kind of system now and in various countries of training and until we do it's going to be difficult for people to be able to thrive as technological changes occur we need to have also in the interim as workers are displaced we need to think about what are the social protections that will help people and carry them across to the new reality and get into this now but if the other side is correct the there will be less jobs and less people working what will people do for meaning what will people do for well-being which includes personal satisfaction meaningfulness in their lives and so these are the kind of issues in the field of occupational safety and health which i think is well positioned need to start to address and it's it's going to take a whole new mental rearrangement in the field to do that thank you Paul I think we can I respect the so on dialo future for Commission reports and some of the work that's happened since then that suggests that we should be focusing on lifelong learning and more of the human centered approach because we don't know you know the different risks that are happening at the different areas that we need to be skilled ly skilled and have skilled in as we move into these various changes the only thing that worries some of us with this human centered approach is again a focus on responsibility about the workers who's trying to make a living and it seems to me that we we may need to be you know focusing the direction towards the state is the state in these changing workspaces are going to have to play a stronger role in regulating or in organizing workspaces for peoples of I come to your committee I know you may have some suggestions as to have where informality in in technological work can actually find its social protection in other places so let me say a few words because I feel that there's a lot of confusion about what AI is about what is it is but a lie systems are capable of doing and so on I just want to know building on what I said earlier you know this line between humans and technology is not a national social one because technologies are very much embedded in our social and economic structures so there's that fact and also there is especially there's a global component of this that you cannot understand what this is doing out of the conflict the global context what is happening we said I think what are they capable of doing and I think we have to stop doing this I think this is the wrong question this is the type of question that has put us in the place that we are because rather than focusing what and what computers can do or are capable of doing we should ask what does it take what kind of social economic cultural political you know environments or you know can enable and all computers to do the kinds of things that passing them and as I can give any number of examples of why this shift of question is very important in the medium of the house especially but to me maybe the shift of question your discipline should make rather than asking you know just you know what psychology of this to come back to you also marine because you've you've played a lot of the problems we face today to that binary between management's drive to productivity and growth as opposed to which affects workers and causes more stress in terms of organizational risk factor is to their well-being I mean the reason we're talking about all this is a lot of people today suffering chronic diseases and not just psychological they could be gastrointestinal and physical and they every day that we are worth under pressure and forced to produce more than our capacity we're losing that you know I mean we don't have to move too far scientists living on painkillers just to work one or two jobs a day and to ensure a living and this is encouraged sometimes arriving in electronic respects and peace appliances that actually got your worker to work more to go to the nest next assignment and the same time these same technological gadgets are helping us you're dodging husband we're spending too much time on the screen or helping serve a lot of you hazards and risks for all hazards and risks and allowing workers to take them off dependent these hours of work and she's but so coming to you marine along the same kinds how do you see a world where people don't have jobs so I think that we know that there's going to be you know increasing unemployment in the future there's just not going to be enough jobs to go around so if technology is replacing some of the more mundane kinds of occupations we'll talk to us it does help us to reflect on you know the question what does it take to have a meaningful fulfilling life and do you need a job to have that and when we think about jobs in general we think about work else when you're working for somebody else it's usually the case that whatever you produce it's in surplus so that whoever's hiring you can make a profit out of what you are doing that's how it works so if it's the case that technology can take care of some of the more mundane activities that we do and if there was so I don't I don't want to like forget the conflict between management and labor and capital because I think that's crucial to think about but alongside of that if there was a basic universal income so that people that are in the caring professions or caring for their parents or they become unemployed or they become retired they simply go on to this universal basic income and so there's no stigma attached to you know what your status is in society at the time it means that you don't always have to rely on working in a Monday it's to beautifying job just to make ends meet you you have some sort of social security it also means that we've might put some pressure to offer better work okay so if it's not the case that everyone desperately needs work to smile then this could drive up the quality of the work so at the moment in Australia we have the course begin economy and if you're not a worker benefits and you have to spend quite a few time during the week trying to find a job and you have to earn more you know what jobs you've tried to look for and there aren't any so it's quite stressful because the gig economy doesn't require in general modifications and so on people you know saying we have to go get a job at the economy because you know you can get a job there so if there was this kind of Social Security I'm not sure how it works and all the qualities that we know that there is wealth around that can be redistributed I think that people can be creative they can think about changing careers without facing you know absolute poverty that can think about right yes I mean I think we've focused a lot of our discussion on some of the developed world issues there are still some persistent struggles in the developing world that I forget about out of time and I'd like to get some questions from the audience but before I do I'd like to touch on that the issue of gender and by gender I mean women and men with these changes have been the responsibilities division of roles between genders until we see my questions to you Maria and with the data Secretary to choose these kinds of words when the universal limited control it can be a way family issues ready whenever examples of the lowest rates of female participation in the in the workforce compared to for example OECD countries North America European countries until it works has been usually presented as an alternative for that women integrate their workers basically way of course in critical here this important to not forget the condition of isolation that may be that sometimes a working class in this sense women are being part of the workforce they're not being include completely initiative based on household service from Latin America one of the main reasons expressed by women don't work is having problems to taking care of dependent or other children children or other scared given tasks are not solve it is finally a way to hunting women in traditional roles associated to a sexual work addition they are being able to work but in a space to their home but still complying with those words related to forgive me dos attacks caregiving were the first lectures etc some studies in the region have demonstrated that personal time is the one does not say that that is most aggravating women so I think that these new words of for the work associated with occurs it can be an opportunity for women I think that regulation is crucial thank you so much I have a number more questions that we haven't been able to touch on but I'd like to turn to the audience and to hear from you if you have issues you want to raise questions that we can discuss it's so first the second rule we're going to maybe serve depending on the questions directly or group depending on the service tactic with that idea the second row first go straight through it right to you in Cambridge this applies to both this plenary that applies to the report is old the again talked about the future of the work or people without talking about the future of the economy the economy ISM is the train that has left the station and is having such tremendous impact basically I mean what working does is one of two things it gives people purchasing power and it gives people meaning in their life both of those things are changing now if there isn't enough work and I think there won't be enough work and enough certainly in the north then you've got to provide mechanisms for increasing the burning capacity of people not through wages but because the ownership of the means of productive capacity basically things which drive the economy the purchasing power can be there basically benefiting increasingly small percentage of the population we have an enormous mass distribution of wealth and ownership these onion are trains that have left the station if you don't address these issues specifically so that the human can be the center of the reason for government and the reason that any of us do anything I think you're missing the book universal basic income a great idea in the short run in the long run there's not enough money other than present circumstances to pay me not to work nor do I think it's the way to go from a social well-being perspective the point is to design work back into the process to let the small group of people decide what's being produced and where is being produced but the process the problem is the economy in the democratization if you don't have your eyes [Applause] you know the bookses theory is that the problem is is that the audition of production is by capitals and this causes an alienation of the word this rolling process so in any form of you know collective ownership or redistribution of luck that would be you know probably desire but exactly how do you do that I mean you know he's one that has predicted you know the past kind of cycles in society and in an in the end it is the socialization process of rebelling how banks are actively lobbying and of course he predicted following socialism which is transform the situation housing capitals the capitalist giving up the means of production which are meaningful I mean just giving people who need their pension plans so I mean this is by the way you took the bottle I used to tell my students we'll take a look at the Yellowjackets and tell me what you call thank you so much for that it's really relevant and the point is always how do we actually make this happen and we're all in agreement are not the various potentials theoretical suggestions that this could follow but let's see how we can operationalize some of these ideas we go to the next question thank you very much for that I just wanted to offer a different I know maybe because I was listening today and yesterday's presentation and I think before getting fully depressed I was thinking about what could be the good way to use technology maybe and I think I'm following a little bit on habits point on our difficut artificial intelligence how we could use them so I've been working a lot with migrant workers will have very minimum power and very precarious condition and for example in the UK they do manage to organize and unionize and gain some rights and so I was just thinking if maybe we as an academic we need to find new ways to maybe look at what happens out of academic research and how can we evaluate what happens outside academia and academic I'm repeating myself to give two examples that I know about which is a that have been developed by some NGOs and charities that in for migrant workers about their rights and that give them contact if they have you need any support or any some application who have been used to report anonymously bullying and harassment including women in touch with lawyers and I saw these are amazing ways to use technology may be to improve work and reduce psychosocial hazards and different places see that the difference that the same technology can can be making different ways in different places so there was a survey in the u.s. they asked people how worried are you seventy percent of people say that you're anxious and worried the same you know they have so my question is in regards to the 24/7 societies in the context where industrialization workers in terms of occupation address what audio course hysteresis effect which each has found among the consent operators in Delhi experiencing experiencing isolation due to the fact that they cannot meet or discuss or forms and sort of relationships with their customers in the u.s. thank you I think part of the answer is to use the technology that's causing the problem to help address it we heard one example of apps for migrant workers but a way we have a fantastic capability for organizing workers with the technologies that they're using but there has to be the real there has to be the leadership to do that kind of work in ization but that would be one step is to is to get some cohesiveness and break down the isolation it certainly may not be the only but which can be more efficient the main task is how can we address intersect reality I think that of course we can but I think this thing should provide spaces where different sectors in academia and I would just like to you know be good to question the quality of work from – we really need call centers well they do that add to society and can we ask the question about what we produce is an essential a worthwhile thing to produce this widget we were told we've got 12 years left with more things you know in word you know can we start to question the kinds of things that we are producing and the rate in which we are producing resources using the resources so a lot of the mining companies in Australia online in 24 24 hours a day why is that what's the race to dig up of this stuff so fast you know and so they worshipped workers which now that brings a new set of problems and isolation like you have to fly miles away from their home to work in these isolated mines so the same issue about isolation you know what's the rush like do we need a brother for me what's growth can't we I have to this approach suggesting that this is maybe just misinterpretation of the Mississippi that maybe we should again thank you very much sometimes we talk about these changes as a binary situation were non-word my fear is that the transition is going to be much longer that there are sectors that are possibly globalized mother but the basic technology that they are using still being the same table for example the garment sector which is globalized motor in terms of the patterns and the new with fashion and all the things but the technologies the mean young lady with very is suing in the machine in a remote country but if you know H&M Eruzione a you can learn the geography of half of the world just by looking at the tax or the example of the binoculars that are they have been replaced the machine but actually when you look at children impact on the bills what you have done is narrow the skills of workers you may proceed in the spirit of work environment or jobs but what you have done is between a long chain of jobs that they have very narrow skill of the tailor of the bank is replaced by the young lady who teaches the people how to use the ATM plus all this guy who comes and filled with money the Machine plus they all ignore the context the other things and with very narrow skills my question is although I agree with the college and says that we need to changing the system in the meanwhile when we have this increasing of the power of the capital / labor how can we narrow in the skills how can we sort out this issue in the intermediate term until we make the revolutionary change there's this narrative here lots from people with good intentions you know most famously don't want to name names but essentially the solution is minimum wage in your brief education every skilling are not the answer so this goes back again to the common this is this is not this is this you know in a capitalist economy you know all the institutions that are all geared up to support it's a huge thing that needs to change in Australia we have the Fair Work Commission and they spend a lot of their time dismantling the enterprise bargaining arrangements between labour and and and the reason is it's in the public interest and the public interest test is is that is it anti-competitive if they came a collective bargaining arrangement so you know all decisions being made on the basis of an economic capital argument so I mean it is clear that they Francesca was this narrowing I think that you know we can try and talk to people more about what's going on instead of maybe being a bit blindsided by the threat of technology actually thinking about the notion of the biggest threats in other areas I think which is about the conflict and where the resources are going at the moment so how do we how do we sort of analyze resources and bring them back how do we empower workers you know there's instead this is the last question the the intensification of orchids remains the same so all concerns will be in terms of the in the nards in the individualization of ethics safety trying to still talk about a structural technology because the idea that if you have no bugs just speaking you sleep they didn't want to take leave so I think we should be very concerned we have fought throughout the history of occupational safety and health to get away from the idea that were blaming the work and in enhancing resilience is another form of putting it on the worker as opposed to what you're suggesting and others have suggested that we need to make the kinds of structural changes that changed the in changed the dialogue change the environment change the working conditions so that it isn't the responsibility of the worker so this is a critical we should be very concerned with this direction I'll just add to that that I know for the years working in this area as well the terms might solicit recipients do not exists in our vocabulary and it's really about organizational changes and structural changes in the working environments as through human resource management and other a job clarity and division of labor etc that again bring us back to sometimes dimensions that are out of our control but definitely if we were to think of more of a lifestyle of health and well-being people think of promoting health it is then up to the worker to know about options for living better eating better sleeping better taking time off etc and spent to choose what for the best suits them but is a structural responsibility to say these are your working times or to assess my productive or to give various juices that work for different people that's 24/7 working time is between 8 & 4 & 4 you should go home take care of other areas which doesn't work for a lot of people who may wish to take 3 hours during the day then work in the evening because that students their various needs so we need to consider with these changes that were us effects upon and Asif compensates different needs of different people are gross therefore the sector's so thank you all for your comments I'm gonna come back to with final quick the sauce from our panelists before we starting with geography and social so my brief comments is that let's think about things for what they are that's all same pieces which is a legacy within thinking back to the question about you know will Pepe do in the year and now you know we can make the most of the situation and recognize the problem but you know we might think about different measurement tools that we have to assess what is going on in in the workplace and a benchmark and trying you know an altered argument about what the working conditions are like and you know you could even launch an argument about how these working conditions affect productivity because we know that they do but you know that is vulnerable run with the solution to this problem optimistic that something positive will happen in the long run but I'm not sure exactly what it is maybe you're a psychosocial safety we developed this tool to assess psychosocial safety moment which actually reflects management concern that the psychological health workers versus their emphasis on productivity and we meant when we measure this we can predict you know future working conditions you know future health well-being with workers and it's an evidence-based tool you know we've been able to talk to management and and actually get them to really start taking notice of this and you know it's just a sad thing you have to talk to them in terms of dollars but actually maybe in the in the short run this is really helpful for workers so it's it's a safety climate employment the psychological health and well-being they can measure in is evidence-based and it can predict suppose future worth of additions could you please repeat the title of the tool psychosocial safety climate TSC well I think in the case of Latin America an important issue to think what to do is to get to know what the workers need I think that if Latin America is important to reinforce the importance of research get to know who are workers in thing teleworking whatever technical platform also we have some experience it's far from being completed so I think it's a it's a major change for at least for American and too close I think it is a question about the benefits that technology can bring in order to working conditions and to make organization of work officiant ratio from the stiffness as I said I think he's very removed in order to protect and I should remain even labor and social rights which define the regulation is nice and I think a person even if their sexuality should be enough you see making interesting but an absurdist Emerson is not here because I'm gonna hear she's at employment matters too much to society to leave Martin alone and I think that for me it was like a very aggressive way to understand all of the discussions we are having here and yes we can accept and incorporate that you teach the technology can bring but without forgetting they put a regulation Prevention of personal risk the promotion of this and group policies and I would go back to what my colleague said that this is really about an awareness campaign raising the awareness of the safety and health hazards of the pervasive technologies that are being in some ways wasted upon the world and we've heard that safety and health are fundamental to decent work I think we need to even elevate that concept to say that safety and health of our rights of every person who said they know that work or right we need to get that awareness and the research to substantiate that brought forward so that more nations are thinking along those lines that would be the foundation for a lot of the great ideas that we've heard thank you so much both for ending your calls words for establishing as as fundamental right as it is is that recognize as a human right is that the world of work needs to play its part in an effective implementation of this inherent right to life the day to day we're talking about well-being as if it's an accessory or a secondary but this we're talking about lives deaths at work by the millions every year and not just that diseases and people living with chronic handicaps and disabilities and situations June to boot to working trying to live and take care of their families and so we are here today as a part and parcel of a core elements of what the labor organization moving into the hundredth century the second century needs to be focusing on that human that we want that is a resource that we want to protect and we want to live a good quality life in this century without being affected by it by all says that nuisance that's happening around us thank you all for joining us it's been great and I hope to see you at the reception for drinks [Applause]

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