Office 365 Groups – Overview & Administration

All right, I think it's 1:45. My mic's on, so
let's get this going. Hi everybody. I'm Katie Dundis.
I'm on the Office 365 product marketing team. Thanks so much for
joining this session. We're gonna talk about
collaboration in Office 365. Specifically, the role of groups and
how to manage Office 365 groups. Two quick notes before
we jump into it. We are actually recording these
session so that folks who are not able to join us here in Chicago
can learn from the content. And that means two things for
this particular session. First I'm gonna ask that you
hold questions until the end. So we got a clear recording, that you can share with
colleagues next week. Second, it means that you may see
a few slides that you saw earlier today and that's because we're
setting context on how we think about collaboration and
our product strategy there. Sound good? Sound fair? Okay quick poll before we start,
how many people have Office 365 rolled out in their
organizations today? Yay, all right, perfect. How many of you have been using
it for more than six months? Okay, more than 12 months? More than 18 months? I love it, okay. So how many of you have Office 365
Groups enabled in your organization? Okay perfect we're all in
the right place together. Well I work in
the Redmond office and I talk to customers every week
about collaboration and questions I frequently get are what's your
product's strategy in this space? And how come there's so
many different applications that I can collaborate using
different applications. And how do I help my end
users decide which tool to use in different scenarios? We're gonna talk about all of that
today, as well as a whole lot more. So let's jump in to it. You know my name, we're gonna
talk about collaboration. Three specific topics. First we'll cover Microsoft's
approach to collaboration and our product strategy, really
how we think about this space. And how we think about developing
applications that can help you and your end users achieve more. Second, how to manage groups. This is the practical stuff. Once you're sold on it, okay, how do
we manage different elements of it? So we'll go through some
of those IT controls. Third, how to get started. I just met Eileen here. Her organization just
got Office 365 and she's here because she's in charge
of figuring out how to roll it out, which is a big job as
many of you here know. So we'll talk for Eileen about
some of that, how to get started. So first, in terms of collaboration,
I think everybody here in this room knows that collaboration is
how we get work done now. And there's been tremendous increase
in the volume of collaboration. And what's really interesting about
this, I've dug into the data and it doesn't matter how
you look at the data. If you look at it by average
information worker, they're spending twice as many hours collaborating
today as they did five years ago. If you look at it by manager, twice
as much collaboration happening, if you look at it
by number of teams, the average employee is on twice as
many teams now as they were before. So however, you slice it, we're all
doing a lot more collaborating. But the way we're collaborating is
very different now than it was five years ago, and one of the main
way is different is that 40% of the US work force today is
contingent or contract workers. We're in an environment where
people are increasingly working as consultants and free lances. And for our organizations, that
means that teams are composed often, not just of people who
work at the organization. But outside consultants and
contractors who need to join in, participate as a fully
fledged team member, and then go off on their merry way
at the end of the project. And this has specific
implications for the features we build into products
and the tools we use to collaborate. And so these sorts of
trends are top of mind for us as we think about collaboration. And as we peel back the covers and look into how organizations
are collaborating today. We see six distinct
categories of collaboration. So, first, you've got the chat based
work space, imagine your team of application developers, and
they're spending all day, and they're chatting with each other and
cheering feature documents. And it's very much a real time
sort of collaboration, and there's a set of tools in the
industry to go and serve that need. Mail and Calendar. I think we all know how
we collaborate in mail. Many of us spend a lot
of time in Outlook. And so people are using Outlook for
sort of informal collaboration. Voice and Meetings. Nothing replaces those. Those still happen. Content Creation, especially when you think about
content management workflows. That is the distinct
category of collaboration. And there are purpose
built tools for that. And then enterprise social, reaching
across the organization to find and discover content and make those
connections across the organization. So in every organization today,
there are some or all of these types of
collaboration happening. But not all of them
may be enabled by IT. You may have a situation where
IT has rolled out one set of productivity tools, and that team
of application developers has said, hey, we don't want to talk in email. We want to use
a persistent chat tool. And so ,they've gone off and
downloaded the tool and gone off on their merry way. Or, for content sharing, someone
said, hey, it's too hard to use our organization's
content sharing system. So, we're just going to go use
this consumer grade solution and that's going to work fine for
our team needs. So we see end users are really
driving towards picking the tools that work for their functional
need and their work style. Because, each one of these groups
has a different set of needs. And they need the tool that
will work functionally and for the culture of their team. And so this creates a situation
where it's very difficult for IT to manage because
some of the content and data is residing outside of
the organizations environment. Some of it it's inside and if you have a situation where the
lawyers are calling and you need to do e discovery on some of that
outside content, you can't reach it. And of course if an employee
leaves the company and it was there log in information that
housed that outside content then you really can't access
the content anymore. And it also creates burden for
end users. The context switching between
different applications different logins. All of that creates a burden that
adds friction in the collaboration process. And this is why we've
designed Office 365 to meet the different needs of all
of these different groups. And so for that team of application
developers that wants to work in persistent chat. We now have Microsoft Teams, which
we just announced last November. For the folks who
are working in email and wanna stay in email,
imagine a senior leadership team. Very time,
people who don't have a lot of time. And Outlook is their home base. We have groups in Outlook,
they can collaborate there. Voice and video meetings,
we've got Skype. The rich office applications and SharePoint provide the content
management solution. And of course Yammer, for
facilitating connections across the organization and
discovering new content. Each of these applications
is purpose built to meet those unique
needs of different teams. And some people in the organization
may use all of them. Some may only use a couple and that is okay because they are all
integrated with Office 365 groups. Which provides that cross
application membership and context for people as they
work across Office 365. All of this is based on Microsoft's
commitment to security and compliance. We believe your data is yours and
you decide who has access to it and you have control over it. And so that is Office 365 today. I think it's important
to note that Office 365 represents the culmination of our
learning in the productivity space. You know,
with products like Exchange and SharePoint, we have been iterating
and road testing literally for decades on these products, to
deliver the most best experience for customers and one that has
the right features for you. But other newer products as well
are leaders in their category. So you don't have to choose between
a single star app or a suite. You can really have the best
of both worlds in Office 365. So now let's talk about groups, and
the role groups plays in Office 365. Now in the past,
when you would collaborate, if I was a leader of a team,
an end user in an organization, and I wanted to start a project
I'd have to figure out, okay, where are we gonna do our messages? I'm gonna create a DL. Okay, I've got it figure out
where we wanna share files. Maybe I'll create a SharePoint site. And if I an end user I might
need some help with that. So that might result in some
calls to IT, I might need some permissions, have to figure out are
we're gonna do our project plan in Excel with the word dot, you know
kind of a work back schedule. Or maybe we want to use
a specific project planning tool. There were all of these steps
that took time to get the group organized. With Office 365 Groups, the end
user simply chooses the application they want to work in, creates
a group, and they're good to go. They have their list of members and they have a set of assets that
they can easily reach within that application they've
chosen to work in. So the value of groups for end users is it really removes that
friction in the startup process. End users are empowered. They can do self service
group creation, and they can get going quickly and
they can manage that group, because of course,
groups constantly change. People go out on leave,
new employees are hired, and when they join a group
they need to be added. And the end user can simply
take on that responsibility and not lean on IT for that. And for IT,
it makes it simple because Groups, it gives you a single place
to manage that group. And so, if you need to delete,
if an employee leaves the company, it's very easy to terminate their
access to any group content. And it really simplifies
the whole picture of collaboration across applications and
we'll talk more about that in a sec. So let's talk specifically
about what is Groups. It's a membership service. It's an object in Azure Active
Directory with a list of members and a set of attributes. That's what Groups is. It's not an application unto itself,
it's a membership service. And so, when a user creates a Group,
the actions are as follows. Maybe they decide they wanna
collaborate in Yammer. They go to Yammer, they create a new
group to collaborate in Yammer. On the back end,
unbeknownst to the end user, a new group identity is created
in Azure Active Directory. It tracks that list of members,
you can set the attributes, and then it has some loose coupling with
the other workloads in the suite, so the links are shared to
the other properties. Now that that's created in Azure AD, that is the single spot where
you can manage that group. And any changes to the group,
whether members are added or deleted, are made in Azure and cascaded down to
the other applications. Now back to the end user view,
they simply, within a minute of creating that
Group, now have their Group. It's up and running in their
application of choice. So that's really when you ask,
what is Groups? That's what it is. It's not unique to Outlook. Groups is integrated with Yammer,
t's integrated with Teams, it's integrated with SharePoint,
it's integrated with Planner. It really is across the suite
membership for groups. All right, so let's take a look
at what this looks like in some of the end user experiences. All right. Thank you, Chicago. We're not there yet. All right,
we'll start off in Yammer. So how many folks here have Yammer
in use at their organization today? All right, great! So, Yammer takes all those wonderful
sort of social gestures that many people use in
their personal life, brings them into a work
appropriate space. Yammer is the social network for
work. And what's so powerful about Yammer
is it gives you the ability to bring together multiple people
from across the organization for conversations that can
drive the business forward. So as you can see here, I've got
all my social features, I can like, I can reply. And I'm here on my Discovery feed,
and I see that there's this group
on Artificial Intelligence. Now this is a great use case for
Yammer and this is actually a real use
case that we use at Microsoft. We use Yammer as a place where
we can share learnings and best practices on topics
that are of interest for people across the organization. And so, at Microsoft we've got
people in Windows working on AI, we've got people in Azure working
on AI, we've got people in Office working on AI, and we have
our research team working on it. And Yammer is a place where we can
have those conversations with all of these people across the
organization, share learnings, and really drive our business forward
more quickly because information travel so quickly. There's no time to set up a more
formal group arrangement. And Yammer is open by default, which
means anyone in our organization who has an interest in this topic
can simply do a search and end up in this group. And they're immediately
plugged in and can see all the conversation
happening about that. Yammer's fully integrated
with Office 365 Group. So over here on the side you see
that I've got the Document Library. We've got our OneNote,
we've got our planner. And so, this group is
able to collaborate and share all of the rich documents, whatever might be related to
that particular conversation. Another great scenario for
Yammer is in executive engagement. So for leadership teams who are
looking to really drive a dialogue with the broader organization,
Yammer provides a great way for that to happen. Here too, the CEO Connection Group
is a real example. Satya Nadella, one of his main
goals is to change the culture of Microsoft, to be more learning
oriented and have a growth mindset. And he uses Yammer as
a tool in that process, as a way to have more regular and rapid sort of conversations with
employees, wherever they are. And it's quite effective because
we have 120,000 employees and I think when you're thinking about
which tool should I use when, think about some very
specific examples. In this example where you have
executives having a dialogue with the whole employee base,
what would that look like in teams? It'd be pretty noisy. What would that look like in email? If a CEO sends an email to
the whole organization and the goal is for
discussion and dialogue. Well, actually a worse case scenario
is if everybody emails back because there'd be so many emails. It'd be really tough to consume. Yammer makes it really easy to have
that conversation with a large group of people and follow the conversation
in the threaded context. So it's really built to shine
in these sorts of scenarios and it's also possible to add
an external member or even have an external group
on your Yammer network. So it's easy to spin up different
specific conversations with different groups of people. So that's Yammer, now let's take
a look at Groups in Outlook. So here we are in Outlook,
most of us use it for personal communications but now
you can use it for Groups as well. And a common scenario for Outlook
is, again, that senior leadership team or any group of people who's
already working in Outlook. So if you're already
considering it your home base, it's easy to expand it,
to include your group collaboration. So here we have that
senior leadership team, all of their conversations
are in the Group mailbox and so, if a new person joins
the senior leadership team, it's easy for
them to get up and running. They've got a calendar that can
track regular recurring meetings. If they've got a monthly
business review, all of that can be
tracked on this calendar. The Files tab includes not
only the documents that were uploaded to the team site,
it also shows any documents that were shared
in email with this group. And so, you can see here
in the Activity section, this team budget was
actually sent in email, whereas this planning
doc was upload directly. And this just helps provide an easy
reference point so people don't have to dig and try to spend time
finding where those documents are. Great, so that's Groups in Outlook. Let me show you one more thing. If you were to have a senior
leadership team and say, the company was gonna
make an acquisition. And so, they wanted to add an
external member, somebody from that other company into their
leadership team discussions, they could easily do that. And here you can see I've added
myself at my Hotmail address into the group. And that could be a Gmail address, it could be Yahoo,
a university address. It's easy to bring in those
external members in for full group collaboration. All right, one more application
I wanna show you and it's Microsoft Teams. Was anybody able to go to
the Teams session earlier today? No? No?
Maybe it hasn't happened yet. So Microsoft Teams is our newest
application in Office 365. It's a chat based workspace and
what's helpful to think about as you think about Teams, is when
we created Teams we were really thinking about what's the digital
equivalent to an open workspace? So imagine a physical office
building with cubicles and you have a bunch of people working
and they may be talking across cubicle doors and telling jokes and
sharing resources. We created Teams to be
the digital equivalent of that, a tight work group that has sort
of always on communication and can share resources, but
also share their character and be a little more flavorful and
colorful in communications. So let me orient you to this UI
since it's new to many of us. So Teams is organized
around the team. So here I have a product launch team
and say there's 20 people on it. Within that launch team, I've got
channels for different topics. So not all 20 people are gonna
work on the Go-to-Market plan, but maybe 10 people will. And if I come in here, I can see that it's easy to
have a threaded conversation. It's easy for me to reply and
say, sounds great, and I can even do that and have a richer
message if I pop it out that gives me formatting abilities and
some controls. And if I want, I can even add some
more colorful stuff and do GIFS. I can do stickers and edit my
stickers and it gives you a more fun and sort of casual mode of
communication with your coworkers. It's also fully
integrated to Office 365. So you can see that any document I
share in the chat is actually gonna go ahead and
be reflected in the chat, but I'll also be able to see
it in the Files section. So here are all the docs that are
relevant to this Go-to-Market team. We've got our OneNote for
shared note taking and I can also extend and
customize this experience. I could add a planner that has
our product launch plan to it. You could do Power BI if
you have a custom dashboard that you want your team to
have easy reference with. You have the ability to bring that
into the experience itself and that's the real value of Teams. It's having that hub for
your teamwork where all of those resources can be
brought into easy view. And conveniently placed for
the team. Now, when you join teams, every
person gets greeted by the T-Bot. So the T-Bot is there to help end
users get product information. And T-Bot was sleeping earlier
when I was asking T-Bot questions. But let's see, If T-Bot's awake, and T-Bot will return
back that guidance. Well hey, he's awake. Can I edit a message
after I hit Send? Well, that is a good question. Maybe we'll ask him a question back. Okay, no matches. And this is part of the development
work we're doing to help end users get the information
they need within the app itself. So they don't have to turn to IT
to get those sorts of answers. All right,
from within Teams, you can also access your regularly scheduled
meetings and even schedule some. So I could create a meeting here,
add. And I could add everybody in my team
or just some people in my team, and have a real Skype
meeting even with video, from right within the app itself. So it's a very powerful app, you can
also use it for private messaging. So if I wanted to initiate private,
chat I could do that here as well. So that's the quick tour of Teams. Teams is built on Office
365 Groups as well. So you see many of
that same features, in terms of getting that
corresponding Teams site, OneNote, Planner, all within easy reach for
the team. All right, back to our slides. So with all of these applications in
mind, the question naturally arises. Okay, great, there's lots of ways that we
could collaborate in Office 365. How do I go about deciding which
application I should recommend or I should use in different scenarios? Well, ultimately, because different
groups have different needs, and those needs will change
based on functional role and work style, there's many right
answers out there for starters. So I would say functional role and work style are drivers
of that decision. But generally speaking, what we've
seen in feedback from customers is that Outlook is a great tool for
collaboration, for folks who are already
working in email. So if you have people who
are already working in email, it's their homebase,
it's their comfortable place, Groups in Outlook is a great
collaboration tool for them. Yammer really shines
in those scenarios that are connecting people from
across the organization, so a group for sharing best
practices among sales people. I'm in marketing, so I have a group
for Office 365 Groups, the topic. Where I share information and answer
questions for all of our field folks from across the world who
are interested in Office 365 Groups. Any form of information sharing
with a broad audience is really effective in Yammer. Teams, great product for folks,
here's a rule of thumb I use. If 80% of your communications
are with the same group of people, that defined group of people,
Teams is a great option for that group to use to collaborate. Because it is that always on,
you're sort of in real time communication with
a defined group of people. Skype, the go-to for
voice and video meetings, we don't hear as much
confusion about that one. And SharePoint of course,
as a standalone experience for content management and internet
portals, is also an ingredient to those collaborative experiences
in Outlook, Yammer and Teams. That is the high level guidance. But of course,
there are many different, detailed scenarios where
people might have questions. We've actually created
the Productivity Library. I'll just point it here,
it's on Fast Track. That has a whole set of
scenario-based guidance, where people can go in and search
based on their functional role and what they're trying to get done,
or even their industry, and get very detailed guidance on which
tool to use in different scenarios. Great, so that is the overview
of Office 365 Groups, and sort of how we think about developing our
collaboration portfolio of products. Now let's talk about how
to manage Groups at scale. So first off, Groups is not new. Groups has been around for
over two years now. And we have delivered a ton of
features to help you control groups in your organization. At a high level, there is a set of activities
that the end user can manage. This is self service. So the end user,
they can create the group. They can decide whether it is
gonna be public or private. They can add people,
they can delete people. And they can delete the whole group. Now you, as the admin,
have all those same permissions and abilities. But on top of that, you can pull
reports based on group activity. You can turn on dynamic
membership in Azure AD. And you can set naming and
retention policies. You can even control who can creates
groups at your organization. But we'll talk a little
more about that later. Because remember, the problem
we're trying to solve here is that if we don't enable people to have
the right collaboration tools, they frequently just go off and
download their own. So important to strike
a good balance there. Now the place where you'll
find these controls are in the Office365 Admin Center
and Azure AD admin portal. How many folks here have the mobile
app for the Office365 Admin Center? Okay, great. You can do your basic
group management tasks from that application. And of course, those folks
who prefer to use PowerShell, there are a number of
scripts already available. So you have lots of options on
how to control groups at your organization, and
manage them at scale. And let's talk about
external guest access. This is a feature we
rolled out last fall, it's available today in Outlook. And really this,
what we mean by external guest is anyone who does not
have your organization's email. And this can be any email. It could be Gmail,
it could be a university address, it could be Yahoo. The end user simply adds
that person's email address when they're adding
a member to the group. And then Azure AD will take that
on and manage that guest ID. And then the guest
is a fully fledged, participating team member with
all the same permissions and rights as everyone
else in that group. But it's important to know, that person is still subject to
the organization's policies. So any policies that you've applied
for your organization will cascade down to that external
guest user's access. So that's on, and
the other applications are also in the process of rolling out
that guest access as well. So directory management. So you may be thinking if we enable
self service group creation, people will create lots of groups. And maybe the naming conventions
will get all messed up. And that [email protected]
name I wanna reserve for the corporate marketing
team will get taken up. The naming policy can help you
put some control around that. And you can affix
a precursor either before or after the group name, so
based on an Azure AD attribute. So for example, you could say, let's
set the suffix based on location. And so I'm in Seattle, so
if I create Marketing Group, it will be created as
Marketing Group Seattle. And in that way, you can preserve
some of those names that you want to reserve for other uses. We also have a blocked word list. People can get creative
when they're doing naming. So we provide some basic
guidance and lists there. You can also have your own custom
list that you can upload into the system as well. Dynamic membership,
you can activate this in Azure AD. Particularly for large groups, you don't wanna have to manually
manage that group membership. So that's great. Hidden membership. Here is in the US, we have federal
laws that protect certain classes of students and other users. And so
this is the ability to have it so that no one else in the environment
can see the group membership other than the group
members themselves. So that feature is now available. And again,
group creation permissions. You can limit who within in your
organization has the ability to create groups. But I encourage you to
think very hard about it. Because if we don't enable it,
folks will go around us. And that's just creating a different
problem for a different day. This is an active area
of investment for us. So today,
those naming policies you do, you apply those in
the Exchange Admin Center. We're actually elevating
those up to Azure AD, so that they can cascade down
to all of the applications. And so this is active work
we're doing right now. And it should roll out in
the next couple of months. So look for more there in terms
of both the naming policy, and the banned words, and
profanity checking. Deletion recovery and
expiring groups, I'll talk about these two as one. So as you enable group creation,
you may worry that you're gonna end up with a bunch of really
old groups, and that's no good. So this will be the ability to set
an expiration date for the groups. Maybe the lifespan is six
months at your organization. And at the end of that period, the
group owner would receive an email that says hey,
are you still using this group? If yes, click here. If no, we're gonna delete the group. Coming with that feature would
be the soft delete feature. Which gives admins and group owners
the ability to restore a group After they've deleted it, and
that ability is for a 30 day period. So these are two features
that should be rolling out in the next couple months as well. Those are those two. Now once you have all these
groups at your organization, you may be wondering
who's using them and be interested in different
auditing functions. You can do that both in
the Office365 Admin Center over at the Azure AD Admin Portal. There's a number of
options there for you. So now let's take a look at some of
the features we just talked about. Okay. And we'll head over
to the Admin Center. So, here we are in
the Office365 Admin Center. Groups has its own dedicated
area in the Admin Center. >> [INAUDIBLE]
>> What's that? >> You're not on screen. >> Thank you. I won't do that part over. There we go. Okay, Office365 Admin Center,
here we are. And now we're going down
to the Groups section. And when I click on this,
I see a list of all of my groups. And I can easily go here to see, get
the basic information on the groups, edit it, and
delete the group if I wanna do that. So really easy to access. And then, oops, as I'm looking
at users I can go in and, say I wanted to understand
how many external users do I have on our network anyway? Here's where I can go ahead and I can see all sorts of attributes
around specific users. So here's an external user who
came on with a university address. And I can go ahead and
get more information on this person, I can delete him or control
various aspects of his access. Groups is also a first
party citizen in Azure AD. So if we come over here, you can see
how to set up dynamic memberships. So I come into Users and Groups. And if I clicked into my groups,
and I see all of my groups and how the membership is organized. And here I've got my
engineering team. And we've set up dynamic
membership there. And that's done simply
through applying these rules. And I can set them based
on geographical location. I can set them based on
a number of attributes. And then finally, for
Security and Compliance. Oops. Actually, let's go into Security and
Compliance center. Timed out on that one. So, this is where I can go if I
hear from the lawyers that we need to go ahead and do some
digging on a particular user. And I can go in and
do that audit log report. And I'll get both, oops. All the users, if I search on,
say, Garth Fort, it'll search all of Garth's
personal inbox and information, but it will also check his
group activities as well. So all of this is done through
the Security and Compliance center. That's a quick tour of some
of the admin controls. Now let's talk about how we
make some of those security features come to life for
the end user experience. So here we have a screenshot,
this is from Outlook. And all of us have seen
the spy movies that have manila envelopes with
things like top secret and classified written
on those envelopes. And that's not just
the stuff of spy movies. Actually there are real titles
in organizations where that classification exists. At Microsoft, we have low business
impact, medium business impact and high business impact as our
data classification system. And you can see here that when
someone's creating a group in Outlook, they have the option,
you can choose, you can set and choose which classification
will apply to the group's activities in that particular group. There's also a usage policy right up
at the top, right below the picture. You can see the usage policy. And all of us are employees and our activities on technology are
subject to our employment agreement. And this usage policy
is a way to cascade and remind users about some of those
things they've agreed to and give them guidance on
appropriate use of this group. So those are two things for
Security and Compliance. And of course we've got in
In-place hold and eDiscovery. So if there is a situation,
where there's active litigation, you need to go out, you're asked
to go get some information and do some very specific searches. You could easily do that in
the Security and Compliance center. Preservation and deletion policies are sort of
two sides of the same coin. So this will be the ability to
apply rules to the content. So for preservation it would be, say we wanna keep all
the content in this group, so that would be the messages and
the files, for a period of one year. So you could have the ability
to set that policy. Alternatively, on
the deletion policy, say you have a group that is
setup with a connector, and it's got a Twitter feed coming into
it, or a news feed coming into it. And that's not content that you
need to hang onto for very long. So say you set a deletion
policy that every 30 days the content of this
group will be deleted. That's the deletion policy. So that is coming soon. Any developers in the crowd? Okay, a couple. Well, this is not
dev-focused session but let me just say that there is
the Groups API that you can use to extend your app with
group intelligence. It's based on the Microsoft graph,
so if you haven't been to, that's the site that has
all the information. We call it one end
point to rule them all. And there's a number of resources
both on the site and linked here for how you can extend your
application with group insights. All right, so
let's talk about how to get started. First off, if you have active
distribution list in your organization, it's time to
upgrade those to groups. Think about if that group of people
in the DL could benefit from the extra resources in Groups. And if so,
it's easy to migrate them. We actually have a one
click method for migrating groups in
the Exchange Admin Center. So I'll show you what
that looks like, as well as a number of other
tools to help you do this. We did a whole session
on this topic at Ignite. So if you're looking for
very granular guidance, that session is linked at
the bottom of this slide. And reporting, once the groups
are active on your network, you may be wondering,
why did Katie create 20 groups or how much content is this
product launch group using? You can find all that in the usage
reports in the Office365 admin console. All right, let me just show you what
the one click migration looks like. My buttons, there we go. All right, so we're gonna head over
to, we'll go to our admin portal. Loading. Then we'll come down. All right, so within Recipients,
I'm gonna look at my Groups. And I'm gonna see
a long list of groups. Looks like the Internet's
getting sleepy. And in one click,
you can migrate them. Okay, there it is. Okay, so over here, my legal team. Today, it's a distribution list. I simply come up here to
this little migrate button, to the right of the pencil. It asks me if I'm sure,
I just click yes and that group is migrated
to an Office365 Group. So, that's how easy it is. You can head home and
do it next week. All right,
who here knows about FastTrack? Man, okay. For so many people here, Office365
customers, I think FastTrack is the number one benefit that
most customers don't know about. So you're going to leave here and it's one of the things I
hope you take with you. So FastTrack is an organization
in Microsoft whose sole purpose is to help your organization get
up and running on Office365. But, more than just up and running, to drive usage of all
the workloads in Office365. It's free,
it's a lifetime benefit and you can use it as many
times as you want. So, for example, if you initially move to
Office365 because you wanted to move email to the cloud, you may have
worked with FastTrack to do that. But it's fine to call
FastTrack Monday morning and say, hey our email is up and
running. Now we'd love to have your
help with SharePoint. Or we'd love to have
your help with Delve. Or help us figure out what's
a good Yammer strategy. FastTrack as an organization
is there to help you for all of the workloads you own and
have rights to in Office365. And they'll perform
basically three tasks. First, for new customers,
they'll help you decide, really, what are the tools that you
are looking to roll out for your organization, and
make that project plan. Then they'll help you roll it out. There's phone-based support for
actually successful deployment. Of these work loads. Next, they'll help you
get your users on. They'll help you make a plan to
roll out these changes in your organization, do the change
management, and drive ongoing usage. So it's a very rich program that I
think everybody, no matter how long you've been an Office 365 customer,
can benefit from and it's free. You gotta use it, it's free. All right, so the other thing that
you will find in the FastTrack repertoire of materials is
a dedicated set of guidance for rolling out Groups in Outlook. You can see the screenshot here,
I'm actually gonna switch over to the Web and show you
what these resources look like. So here you can get step by,
jeez, we're gonna duplicate. Okay, let's see if
that works better. Here you can get step by step
guidance on how to roll out Groups in Outlook and for
questions about which tool when, we talked about that. Say, your end users
are asking you questions, feel free to send them directly
to this Productivity Library, where they can sort
by functional role. They can sort by industry and then, they can look at specific
tasks that they wanna do. Or, I wanna collaborate
with the group and they can simply click here and
get that guidance. It's a very rich set of tools for
you to use. So, bookmark FastTrack. Let's head back over to our slides. Okay, so we've covered what
Office 365 Groups is and the role it plays in Microsoft's
approach to collaboration? We've covered how management works. It's gonna be mostly in the Office
365 Admin Console and also in Azure AD portal and then how to get
started with help of FastTrack. We have a busy roadmap ahead for
Groups and when it comes to Groups, you can expect to see new features
in two distinct categories. The first is in
the applications themselves. So the collaboration experiences
that are integrated with Groups in Outlook, Teams, Skype, all of these applications, will
continue to get richer over time. So you'll see new features in
the experience there but we're also committed to the administration
experience in Office 365 Groups. And so, you see here some of
the features that we'll be rolling out in the next
three to six months or so. What you can always do to keep
track of these is sign up for the Office 365 roadmap
that's on FastTrack. And bookmark the Office Blogs blog
because that is where we publish all big news about new features that
we've announced and new experiences. Also, quick show of hands. How many people use the Message
Center in the Office 365 admin console? Okay, good, good to know. We are really trying to be good
about communicating through that as a channel but, of course, if not
everybody's checking it then you're not getting those communications. So good feedback for me to know that
not everybody's checking those. All right, in terms of next steps
when you get back to your office you can go ahead and migrate those
DLs to Groups, drive usage with the FastTrack resources,
and really just explore and learn more about FastTrack as
a resource for you as well. And then, please join the Microsoft
Tech Community if you're not there already. All of us in Redmond and around the
world are active on that community. And so, that's an easy way to
reach us, to ask questions, and get feedback and perspective, not
just from Microsoft, but from other customers who've taken this journey,
who've maybe had some of the same challenges and you can share
best practices with each other. So that concludes
the formal content here. Now I'll take questions sort of
up front here cuz we're gonna not have the recording on that. But thank you very much for
your time and I hope you enjoy the rest of
your time at the Tech Summit. >> [APPLAUSE]

2 thoughts on “Office 365 Groups – Overview & Administration

  1. Groups is a wonderful new feature I am exploring. One problem I am encountering is that I have uploaded several files into a group however, I have not been able to delete or remove a file from a group. Is there training to show how to remove a file?

Leave a Reply

Your email address will not be published. Required fields are marked *